Residents

For our residents.

Responsive communication, reliable maintenance and an easy-to-use tenant portal, so everyday life in your home is simple.

Renovated kitchen with white upper cabinets, dark lower cabinets and stainless appliances

01 — For tenants

Support you can count on.

Compliance Management

Ensuring properties meet local regulations and housing standards.

Online Tenant Portal

Convenient access to submit rent payments, request maintenance, and view lease agreements.

Responsive Maintenance Services

Dedicated support for addressing maintenance issues quickly and efficiently.

Transparent Communication

Open and accessible communication for all tenant inquiries and concerns.

New Tenant Orientation

Resources to help tenants settle in, including welcome packages and property guides.

Emergency Support

24/7 emergency assistance for urgent issues like plumbing, electrical, or heating failures.

02 — Tenant resources

Everything you need to settle in.

New tenant documents and links to the tools you will use every day.

  • Welcome packet
  • Tenant portal guide
  • Maintenance request procedures
  • Various payment methods available
  • Maintenance requests: maintenance@mccarthyservices.ca
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